Product and customer assistants
An assistant that answers customer questions using your real product data. The model never states a spec or a price on its own. It calls a function that looks the number up.
When it is unsure, it hands the customer to a person.
A customer asks whether a lift fits their garage, and the assistant answers from your catalog, not from a guess.
Who it is for
Stores and businesses with detailed products that customers ask the same questions about.
What you get
- Answers grounded in your own data
- Numbers looked up, never generated
- A hand-off to a person when it is unsure
- Spec-gap analysis against competitors
From first call to running every day.
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Clean the data
An assistant is only as right as the catalog behind it.
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Wire the lookups
Every number comes from a function, not from the model.
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Test the hard questions
The ones where a wrong answer costs a sale.
The questions owners ask first.
What stops it from making things up?
The model is not allowed to state a number. It calls a function that looks the number up in your data, and when the answer is not there it says so or hands off to a person.
Is this live on a store?
It is a working prototype, built for a Shopify equipment retailer. We are happy to walk you through it.
Does it replace my staff?
No. It answers the routine questions and hands the rest to a person.
Related services
Most owners start with one piece and add the next once the first is earning its keep.
E-commerce engineering for Shopify stores
A customer puts a car lift and a box of bolts in the cart, and sees a real delivered freight price before they pay.
How it works AI with guardrailsAI inside your operations
The replies are sorted and the day’s schedule suggestions are ready before anyone opens the office.
How it works AI with guardrailsContent tools with a human in the loop
Your office gets a first draft in your voice. Someone edits it and decides whether it goes up.
How it works